Cookie Policy
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
What are cookies?
A cookie is a small data file that a website transfers to your computer’s hard drive with your permission. Once you agree, the file is added and the cookie helps us analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual based on your previous actions. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences, personalising your experience on our website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better experience when on our website; it enables us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies on our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By accepting that you have read this policy OS Irl deems that consent has been given for it to process data in accordance with said policy – i.e. dropping cookies.
What category of cookies are there?
Strictly Necessary Cookies – These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site for example the donation form to make a financial transaction. These only last until you close your browser.
Functional Cookies – Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer etc. This cookie cannot track your online activity to other websites.
Social Media Cookies – These cookies are set by a range of social media services that we may have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
Performance or Analytical Cookies – Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited, and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services if the cookies are for the exclusive use of the owner of the website visited.
Targeting or Advertising Cookies – These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an advert. They are linked to services provided by third parties, such as Facebook and other social media sites. The third party provides these services in return for recognising that you have visited our website.
Session Cookies – also called Non-Persistent Cookies or Temporary Cookies, are stored in memory and never written to the disk. Session cookies remain active as long as the browser remains active – once the browser is closed, the cookies vanish.
Persistent Cookies – are stored on a user’s device to help remember information, settings, preferences, or sign-on credentials that a user has previously saved. This helps create a convenient and faster website experience. These cookies have an expiration date issued to it by the webserver. Basically, this type of cookie is saved on your computer so when you close it and start it up again, the cookie is still there. Once the expiration date is reached, it is destroyed by the owner. Persistent cookies track visitors as they move around the website to figure out what people like about the website to help improve the user experience. The most popular persistent cookie is a Google Analytics cookie.
First Party Cookies – First-party cookies are directly stored by the website (or domain) you visit. These cookies allow website owners to collect analytics data, remember language settings, and perform other useful functions that provide a good user experience. The domain host can see the data that the cookie retrieves. First-party cookies can’t usually be used to track a user’s activity on another site other than the original website it was placed on. These types of cookies include things such as your sign-on credentials, items you put in the shopping cart or your preferred language. First-party cookies are set by the publisher’s web server, or any JavaScript loaded on the website.
Third Party Cookies – Third-party cookies are created by domains that are not on the website (or domain) that you are visiting. These are usually used for online-advertising purposes and placed on a website through adding scripts or tags. A third-party cookie is accessible on any website that loads the third-party server’s code. Online advertising is the most common use of third-party cookies. By adding their tags to a page, which may or may not display adverts, advertisers can track a user (or their device) across many of the websites they visit.
How can I manage my cookie preference with Operation Smile Ireland?
Operation Smile Ireland uses a custom consent management tool to enable you to manage your cookie preferences. The tool controls cookies which are Analytics and Marketing related, which you can choose to make active or keep disabled. The tool will appear at the bottom of our website when you first visit, or you can edit your cookie preferences anytime by clicking Cookie Preferences in the footer.
Strictly necessary cookies cannot be disabled, and third-party cookies are not set by Operation Smile Ireland.
Alternatively, you can easily control and disable cookies, including third party cookies, through your browser settings.
How does Operation Smile Ireland use cookies and similar technologies?
Operation Smile Ireland uses cookies and tracking technologies to:
• Improve the user experience on our website
• Monitor the effectiveness of any fundraising activities
• Use the information to make potential marketing decisions
• Monitor email activity
• Measure what content is popular on our website and track user’s movements through our websites to build a wider picture on site performance
• To build an audience of people like those who visit our sites. This helps us find new potential supporters.
• Provide us with aggregate statistics about how people use our website
The collected data is NOT personally identifiable and therefore cannot be tied back to an individual user. This information is not used to develop a personal profile of you.
Google Analytics and Facebook site statistics
You may have clicked on an ad for this website that was delivered by Google or similar browser/social media site.
In the case of Google the company measures the performance of the advertising it delivers. By providing a tool to more accurately measure the performance of the ads we deliver, Google (and advertisers) will be able to improve the quality and relevance of the ads that you see.
To measure performance, Google uses small strings of text/file (known as cookies) that are placed on your computer when you click on ads. Cookies typically remain active on your computer for about 30 days. If you visit certain pages of the advertiser’s website during that period, Google and the advertiser will be able to tell that you saw the ad delivered by Google.
If you’d like to know more about how Google and similar organisations handle information gathered from the use of cookies, please read Google’s privacy policy. If you want to disable the use of cookies, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some websites may not function properly if you refuse to accept cookies.
What cookies does Operation Smile use?
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Cookie declaration last updated on 20/06/2022 by Cookiebot:
Necessary (30)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __cf_bm [x3] | Donorbox email.operationsmile.ie Vimeo | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| __cflb | email.operationsmile.ie | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 1 day | HTTP Cookie |
| __iabconsent [x2] | consentag.eu | Pending | 1 year | HTTP Cookie |
| __stripe_mid | Stripe | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | 1 year | HTTP Cookie |
| __stripe_sid | Stripe | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | 1 day | HTTP Cookie |
| __tmbid [x2] | consentag.eu | Pending | 1 year | HTTP Cookie |
| _donations_session | Donorbox | Pending | Session | HTTP Cookie |
| _grecaptcha | Donorbox | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage |
| _GRECAPTCHA | www.recaptcha.net | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 179 days | HTTP Cookie |
| _wpfuuid | donations.operationsmile.ie | Registers a unique ID for the visitor in order for the website to recognize the visitor upon re-entry. | 11 years | HTTP Cookie |
| ARRAffinity [x2] | Azure | Used to distribute traffic to the website on several servers in order to optimise response times. | Session | HTTP Cookie |
| ARRAffinitySameSite [x2] | Azure | Used to distribute traffic to the website on several servers in order to optimise response times. | Session | HTTP Cookie |
| bid | consentag.eu | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | 149 days | HTTP Cookie |
| browserId | consentag.eu | Pending | Persistent | HTML Local Storage |
| cid | Crimtan | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | 1 year | HTTP Cookie |
| CONSENT [x2] | Google YouTube | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 2 years | HTTP Cookie |
| CookieConsent [x2] | Cookiebot | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| li_gc | Stores the user’s cookie consent state for the current domain | 2 years | HTTP Cookie | |
| m | Stripe | Determines the device used to access the website. This allows the website to be formatted accordingly. | 2 years | HTTP Cookie |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage | |
| rc::c | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage | |
| test_cookie | Used to check if the user’s browser supports cookies. | 1 day | HTTP Cookie |
Preferences (3)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| CookieConsentBulkSetting-# | Cookiebot | Enables cookie consent across multiple websites | Persistent | HTML Local Storage |
| lang [x2] | Remembers the user’s selected language version of a website | Session | HTTP Cookie |
Statistics (9)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga [x2] | Google Yumpu | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _gat [x2] | Google Yumpu | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie |
| _gid [x2] | Google Yumpu | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
| AnalyticsSyncHistory | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP Cookie | |
| pagevisit | r1.trackedweb.net | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | Session | Pixel Tracker |
| vuid | Vimeo | Collects data on the user’s visits to the website, such as which pages have been read. | 2 years | HTTP Cookie |
Marketing (35)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| _uetsid | Microsoft | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | Persistent | HTML Local Storage |
| _uetsid | Microsoft | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. | 1 day | HTTP Cookie |
| _uetsid_exp [x2] | Microsoft | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML Local Storage |
| _uetvid | Microsoft | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | Persistent | HTML Local Storage |
| _uetvid | Microsoft | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | 1 year | HTTP Cookie |
| _uetvid_exp [x2] | Microsoft | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML Local Storage |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session | Pixel Tracker | |
| AVPUID | Advert Serve | Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement – The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. | 1 year | HTTP Cookie |
| bcookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
| bscookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
| cid_# | Crimtan | Collects unidentifiable data that is sent to an unidentifiable source. The source’s identity is kept secret by the company, Whois Privacy Protection Service, Inc. | 1 year | HTTP Cookie |
| dmSessionID | donations.operationsmile.ie | Collects information on what products the visitor has viewed and the content of the shopping-cart. This is used to increase the website’s conversion rate through targeted advertisement and product promotions through emails. | 1 day | HTTP Cookie |
| IDE | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie | |
| lidc | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP Cookie | |
| MUID | Microsoft | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP Cookie |
| pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel Tracker | |
| pagead/landing [x2] | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker | |
| recordID | donations.operationsmile.ie | Collects information on what products the visitor has viewed and the content of the shopping-cart. This is used to increase the website’s conversion rate through targeted advertisement and product promotions through emails. | 1 year | HTTP Cookie |
| tr | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session | Pixel Tracker |
| UserMatchHistory | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | 29 days | HTTP Cookie | |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | 179 days | HTTP Cookie |
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-cast-available | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (5)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| LP-3FE36018CCA56AA3795XE974734A363C0F00 | email.operationsmile.ie | Pending | 29 days | HTTP Cookie |
| respondentid795X-3GC | email.operationsmile.ie | Pending | 29 days | HTTP Cookie |
| respondentid795X-3GCcount | email.operationsmile.ie | Pending | Session | HTTP Cookie |
| responder-795X-3GC | email.operationsmile.ie | Pending | Session | HTTP Cookie |
| Survey-Started-d8dacdb74d6339ba611u1e83e438a59f09c4 | email.operationsmile.ie | Pending | 1 day | HTTP Cookie |
Question or suggestions
It is important to us at Operation Smile that we hear what you have to say about our organisation or our policies. If you have any suggestions, questions, concerns, or complaints or want to let us know what you think about our organisation, please contact us at 1800 849 061 or email info@operationsmile.ie
Changes and review to this policy
This policy will be reviewed periodically and may be changed/updated to reflect the review. Please ensure that you stay up to date by visiting our website and checking.
Date Adopted/Reviewed: November 2019 Review Date: September 2022 (3 years)